Quality Assurance Tech - Plant in Norwich, Connecticut at Mini Melts of America Inc

Company Overview:

Mini Melts is an established leader in cryogenically frozen ice cream. As a company, we are at the forefront of the ice cream industry, growing nationally through dedication, hard work, and motivation. We believe in fostering advancement and growth for our employees and we’re looking for leaders to join our unified team.

Position Summary

The FSQA Tech is responsible for performing routine in-process quality checks, GMP verification, documentation activities, and food safety program tasks to ensure products meet internal standards and SQF/FSMA requirements. This role supports production by completing scheduled checks, maintaining accurate records, managing samples/retains, supporting environmental monitoring, and communicating deviations in real time.

Key Duties & Responsibilities

A) In-Process Quality Checks (Production Floor)

• Perform 30-minute cup weight checks
• Perform 30-minute dirty cup checks
• Perform 30-minute vat checks
• Perform hourly X-ray checks
• Perform hourly vat temperature checks
• Review sealers and bulk weight scales to verify proper function/accuracy during operations

B) Deviation Identification, Documentation, and Communication

• Communicate deviations and quality concerns to Production/QA leadership as they occur
• Complete deviation documentation including:

• Deviation logs for cup weight checks
• Vat level checks
• Dirty cup checks

C) Inbound / Receiving QA Activities

• Perform inbound sample extraction
• Complete the inbound iAuditor inspection sheet
• Manage and control milk tote retains (handling, retention, and organization)

D) Digital Documentation & SharePoint Control

• Download and upload completed iAuditor inspections to SharePoint
• File and maintain controlled QA documentation as required

E) GMP & Facility Verification

• Perform GMP checks twice per day per shift
• Conduct pest control inspections
• Conduct random checks of lockers and breakrooms per the pest control program

F) Environmental / Food Safety Sampling

• Collect samples for Listeria testing per the environmental monitoring / sampling program

G) Pre-Operational / Changeover Verification

• Perform Flavor Switch Pre-Op inspections to verify proper conditions before production starts (as applicable)

H) Chemical Control Program Tasks

• Complete chemical room logging
• Monitor and document chemical usage per site program requirements

I) Inventory, Calibration, and Program Verification Tasks

• Perform weekly glass & brittle plastic inventory checks
• File and organize calibration documents
• Perform weekly inventory of QA supplies

J) Training Records & Documentation Support

• Organize training documents
• Verify training paperwork is complete and confirm signatures are present/valid

K) Lab Area Control

• Clean and organize the QA lab to maintain sanitary, audit-ready conditions

Required Skills / Expectations

• Strong attention to detail and ability to follow defined frequencies (30-min / hourly / daily / weekly)
• Accurate documentation practices (paper and digital)
• Ability to escalate issues quickly and communicate clearly with Production and QA leadership
• Comfortable working in production and handling routine sampling/inspection responsibilities