Garage Door Technician - Idaho Falls, ID at Superior Door – Idaho Falls, Idaho

Superior Door is seeking an experienced Garage Door Technician with hands-on experience in installation, service, and repair for both residential and commercial garage doors and openers. Technicians should be mechanically inclined, safety-minded and customer focused. This position is in the Idaho Falls, ID area and would work out of our remote building located in Idaho Falls, ID and would include a work truck. Driving to Twin Falls, ID would be required on occasion for supply pick up and training when needed. This is a unique opportunity to help grow Superior Door’s business in Eastern ID with the potential for more opportunity as we expand into this new market.

Duties

• Install, service, and repair residential and commercial garage doors, operators, and related hardware
• Diagnose and troubleshoot electrical and mechanical issues efficiently and accurately
• Perform preventative maintenance, inspections, and safety checks
• Ensure proper alignment, balance, tension, and full functionality of doors and operator systems
• Identify root causes of system failures and recommend appropriate solutions
• Travel to customer locations in Idaho Falls and the surrounding areas as needed
• Communicate clearly with customers regarding repairs, timelines, and preventative recommendations
• Accurately document labor, materials used, and service details
• Maintain a clean, organized service vehicle and properly stocked inventory
• Adhere to all company safety protocols and OSHA standards
• Participate in on-call rotation if needed
• Support team members and assist with additional duties as assigned
• Travel to Twin Falls, ID for needed training and supply pick-up
• Other duties as assigned

Skills:

· Ability to work independently with minimal supervision

· Self-Starter/shows initiative

· Strong communicator

· Open to direction and feedback

· Strong customer service skills & customer service driven

· Adapts easily to change

· Problem solver

· Attention to detail, such as accurate measurements and proper installation

Required Qualifications:

• Demonstrated mechanical and electrical troubleshooting skills
• Ability to lift 50 lbs independently and up to 75 lbs with team assistance
• Valid driver’s license with clean driving record
• Ability to pass physical agility test and drug screening
• Willingness to participate in on-call rotation
• Ability to travel within designated service areas
• 2+ years of experience as a Garage Door Technician (Preferred)
• 2+ years of customer service experience (Preferred)
• Experience working with a variety of door systems and manufacturers (Preferred)
• Knowledge of access control systems, dock equipment, or gate operators (Preferred)
• OSHA certification or industry-specific safety training (Preferred)

Benefits:

· 401(k) & company match

· Medical insurance

· Dental insurance

· Vision insurance

· PTO

· Paid Holidays

Applicants must be able to pass a physical agility test, and drug test.

BlackEdge Ventures is an Equal Opportunity Employer and provides opportunity to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.