Associate Implementation Consultant in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Implementation Consultant based in United States.

This role sits within a specialized employee benefits technology team focused on delivering software solutions that support benefits enrollment, compliance, and HR automation for client organizations. You will play a key role in implementing and configuring systems that help employers and employees manage health and benefits programs more efficiently. The position involves hands-on technical work, data validation, and system setup, combined with direct client interaction and problem-solving. You will contribute to ensuring accurate, high-quality deployments through testing, auditing, and troubleshooting activities. Working in a collaborative, fast-paced environment, you will also support knowledge sharing and continuous improvement initiatives. This is a detail-oriented role where precision, technical curiosity, and client service directly influence implementation success.

• Execute and support software implementation projects, including data uploads, audits, and configuration for client benefits platforms.
• Build, test, and troubleshoot EDI files and system integrations using third-party tools to ensure accurate data exchange.
• Perform quality assurance and root cause analysis to identify and resolve system or data issues during implementation.
• Conduct testing and validation of platform functionality to ensure proper system performance prior to client deployment.
• Support client meetings, training sessions, and presentations related to system setup and functionality.
• Provide ongoing client support and respond to technical inquiries related to platform configuration and usage.
• Collaborate with internal teams and contribute to documentation, SOP improvements, and knowledge sharing initiatives.

This role requires strong attention to detail, technical aptitude, and experience in software implementation or data-driven environments. Candidates should be comfortable working with clients, managing deadlines, and learning complex systems quickly.

• Associate’s or Bachelor’s degree, or equivalent relevant work experience.
• 2–5 years of experience in software implementation, data operations, or related technical roles.
• Strong proficiency in MS Office Suite and experience with database or data management tools.
• Ability to analyze data, troubleshoot issues, and perform root cause analysis.
• Excellent communication skills with a professional and client-focused approach.
• Strong organizational skills with the ability to manage deadlines and prioritize tasks effectively.
• High attention to detail and commitment to accuracy and quality assurance.
• Ability to maintain confidentiality and handle sensitive client information.
• Preferred: experience in insurance, HR, or financial services environments.
• Willingness to travel occasionally (less than 5%).

• Competitive annual salary range of $65,000 to $75,000 depending on experience and location.
• Comprehensive health coverage including medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with company contributions.
• Student loan assistance and tuition reimbursement programs.
• Paid time off, holidays, and employee well-being benefits.
• Mental health support and enhanced wellness resources.
• Employee stock purchase plan and financial well-being programs.
• Professional development opportunities and training programs.