Hospice Clinical Liaison in Lewisville, Texas at Aspen Healthcare

Company Overview
At Aspen Hospice, we believe hospice is not just a job — it is a calling and an opportunity to truly make a difference every single day. We are passionate about building a positive, supportive, and uplifting culture where our team members feel valued, empowered, and inspired in the work they do.

We are committed to investing in our employees through leadership support, teamwork, professional growth, and the tools needed to succeed both personally and professionally.

If you are looking to elevate your nursing background and prefer to be a part of a purpose-driven organization where compassion, excellence, and heart lead everything we do, Aspen Hospice is the place for you.

Job Overview
We are seeking a dedicated and knowledgeable Hospice Clinical Liaison to serve as a vital link between our hospice services and healthcare providers. The ideal candidate will possess extensive clinical experience, including critical care, emergency medicine, or hospital-based settings, and will be committed to enhancing patient care through effective communication and assessment. This role offers an opportunity to influence patient outcomes positively while working in a dynamic healthcare environment.

Responsibilities

• Conduct routine facility visits, presentations, and in-services to increase hospice awareness and referrals
• Identify patients appropriate for hospice services through relationship-building and clinical collaboration
• Coordinate with the Aspen Hospice clinical and admissions team to facilitate timely evaluations and admissions
• Build and maintain long-term strategic partnerships with referral sources through consistent communication and follow-up
• Maintain accurate referral tracking, marketing activity documentation, and follow-up communication
• Participate in community outreach events, networking opportunities, and healthcare marketing initiatives
• Represent Aspen Hospice professionally and compassionately within the community
• Collaborate with Aspen Home Health, Aspen Palliative Care, and Aspen Medical Home teams to support continuum-of-care initiatives
• Maintain knowledge of hospice regulations, eligibility guidelines, and industry trends
• Additional Essential Duties & Responsibilities
• Complete hospice evaluations and informational visits in:

Hospitals (including General Inpatient/GIP evaluations)

Skilled Nursing Facilities (SNFs)

Assisted Living Facilities (ALFs)

Patient homes

Other community care settings as appropriate

• Collaborate closely with the Aspen Hospice clinical and admissions team to facilitate timely hospice evaluations, eligibility discussions, and admissions.
• Conduct bedside hospice consultations with patients and families to provide education regarding hospice philosophy, levels of care, goals of care, symptom management, and end-of-life support services.
• Assist with coordination of hospice admissions upon request by the Aspen Hospice clinical team, including obtaining required documentation, physician certifications, consents, and coordination with referral sources and facility staff.
• Effectively communicate clinical observations and hospice eligibility findings to the Aspen Hospice interdisciplinary team to support smooth transitions of care.
• Maintain responsiveness to urgent referral and GIP evaluation requests to support hospital and facility partner relationships and patient care needs.

Skills

• Proven background in hospital medicine, emergency medicine, or post-acute care environments with a focus on patient assessment and discharge planning.
• Strong knowledge of medical terminology, physiology, diagnostic evaluation techniques, and inpatient/outpatient workflows.
• Familiarity with managed care processes, utilization management protocols, and case management strategies.
• Excellent communication skills for engaging with diverse healthcare teams while maintaining professionalism and clarity.
• Ability to navigate complex medical records systems while ensuring confidentiality under HIPAA guidelines

Training

Aspen Hospice is committed to setting our team members up for success. Comprehensive 1:1 onboarding and ongoing training will be provided by Aspen Hospice Clinical Leadership and Hospice Marketing Leadership.

Join us in advancing compassionate hospice care by connecting patients with the resources they need during critical moments of their health journey!